Royal London Strengthens Market Position with Strategic Growth and Product Innovation in 2025

Leading the UK’s Financial Services Sector

Royal London, established in 1861, stands as the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services. The company currently manages assets worth £181bn, serves 8.6 million policies, and employs over 4,800 employees, with figures confirmed as of June 2025.

Recent Developments and Achievements

In a demonstration of its commitment to customer service, Royal London paid out £751 million to over 65,000 claimants across the UK and Ireland, maintaining a high claims payment rate of 98.7%. The company has shown particularly strong growth in Ireland, with a 29% increase in sales across its protection and pensions portfolio, reaching £297m, despite some challenges in mortgage-related sales.

Strategic Expansions and Innovations

Royal London has recently announced significant enhancements to its Principal equity release product, introducing a drawdown facility and reducing the early repayment charge period from ten to seven years. The company has also secured an £85m buy-in with The College of Law Pension Scheme in early 2025, demonstrating its continued growth in the pension sector.

Leadership and Governance

The company recently announced board-level changes, including Tim Tookey’s stepping down from the Royal London Board after the Annual General Meeting on 3 June 2025, with Gregor Stewart joining as the new Chair of the Audit Committee. As a modern mutual, Royal London maintains its focus on delivering positive, enduring change for its members and customers, working to protect living standards for current and future generations.

Future Outlook

Royal London is actively addressing future challenges through its Climate Transition Plan, which outlines the company’s strategic roadmap for evolving its operations, investments, and policies to support a low-carbon, climate-resilient future. The company is also at the forefront of technological advancement, being among the first pension providers to connect to the Pensions Dashboards Programme Ecosystem, while pursuing strategic acquisitions such as Dalmore Capital to strengthen its market position.